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Todd Unger on TheDo.com

‘The job of anyone in the customer experience business is to figure out how to become something interesting to people.’

Todd Unger, author of The 10-Second Customer Journey delivered a webinar on TheyDo.com where he explained how understanding the customer, aligning cross-functional teams, and eliminating friction points are crucial for achieving rapid (and more) conversions and sustained growth.

From friction to flow: A conversation with Todd Unger on the 10-second customer journey

Customer journeys happen-whether you intentionally design them or not. But what happens in the first 10 seconds is actually what matters most. That’s the topic of this webinar, featuring Todd Unger, chief experience officer (CXO) at the American Medical Association (AMA) and author.

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Catherine Oliver in WMPeople

‘The biggest challenge is definitely that people don’t know what they don’t know.’

Catherine Oliver, author of Working Parents-to be, contributed to the WMPeople article ‘A bridge between parents and employers’.

A Bridge Between Parents And Employers | wmpeople.co.uk

A new book by Catherine Oliver emphasises the importance of having open, honest conversations about the transition to being a working parent.

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EIGHTEEN Practical Inspiration titles shortlisted for the Business Book Awards 2024

Business Book Awards

Congratulations to all the finalists in this year’s Business Book Awards (with commiserations to those who missed out).

It was a very proud day for Practical Inspiration Publishing, with EIGHTEEN  of our books shortlisted this year.

Our finalists are:
Katie Tucker (Do Penguins Eat Peaches), Lucy Ryan (Revolting Women), Beth Stallwood (WorkJoy), Grant Muller (Top of Heart), Rachel Philpotts (The Burnout Bible), Alison Grieve and Jenni Miller (Leading Edge), Sophie Attwood (Beautiful PR), Kathryn Bishop and Gillian Camm (Board Talk), Paul McCarthy (The FIRED Leader), Liam Black (How to Lead With Purpose), Ollie Henderson (Work/Life Flywheel), Ginny Carter (How to Write a Self-Help Book), Lauren Neal (Valued at Work), Catherine Garrod (Conscious Inclusion), Rob Hatch (Success Frames), Deb Mashek (Collabor(h)ate), Berit Lewis (Ageing Upwards), Claire Pedrick and Lucia Baldelli (Human Behind the Coach).

Winners will be revealed on 19th September 2024. We’re keeping EVERYTHING crossed!

Business Book Awards Awards Shortlist Reveal 2024 #BBA2024

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Hannah Isted in the Barry and District News

‘During the ten days of the course I mapped out how I could share my marketing tips from The Best 90 Days Ever and turn them into a guide that shares 90 powerful actions to transform a business.’

Hannah Isted author of The Best 90 Days Ever was featured in the Barry and District News. 

Barry woman’s debut book selling at WH Smith and Waterstones

Marketing expert Hannah Isted is about to release first book ‘Best 90 Days Ever’

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Lucy Ryan in Crunchy Tales

‘Pursuing one’s passion and striving for extraordinary achievements knows no bounds. The accomplishments of these inspiring women in their later years serve as a powerful reminder that greatness has no expiration date.’

Lucy Ryan, author of Revoting Women, was selected as one of the 5 Inspiring Women Over 40 to Watch in 2024 by Crunchy Tales.

Unstoppable: 5 Inspiring Women Over 40 To Watch in 2024

Greatness has no expiration date. These unstoppable women over 40 are proving age is just a number. Get ready to be inspired by their incredible achievements.

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Alicia Eaton in Hello Magazine

Alicia Eaton, author of First Aid For Your Child’s Mind (and Stop Bedwetting in Seven Days) contributed the article ‘Why Princes William and Harry will have to ‘be honest’ about King Charles’ condition to their children’ to Hello magazine. 

Why Princes William and Harry will have to ‘be honest’ about King Charles’ condition to their children

As King Charles III is treated for cancer, a child psychotherapist explains how Prince William and Prince Harry can talk to their children about the news

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Alison Coward in Leadership & Employee Development Excellence

HR.com logo

‘To create teams that prioritize learning together in 2024, leaders should consider introducing a workshop culture to support collaboration, communication and continuous improvement. This means moving team building from being a separate, one-off activity and instead embedding it into the way a team works together so that they become more agile, resilient, and responsive in a fast-moving business environment.’

Alison Coward, author of Workshop Culture, contributed the article ‘Build A Workshop Culture To Supercharge Teamwork In 2024’ to Leadership & Employee Development Excellence.

Leadership & Employee Development Excellence: January 2024 – HR.com

Charting the Course: 2024’s Trailblazing L&D Strategies and Leadership Trends From embracing groundbreaking technologies to questioning and reshaping conventional learning norms, the articles i

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Lauren Neal on Future of Field Service

‘Women don’t often speak up about it as they wonder if it’s ‘just them’ and definitely don’t want a label saying they are ‘difficult’ or ‘noisy’. Without being told about an issue, how would you know it’s happening?’

Lauren Neal, author of Valued at Work, is featured on Future of Field Service where she provided advice on how field service companies can improve gender diversity.

Expert Advice to Engage and Elevate Women in STEM

By Sarah Nicastro, Creator, Future of Field Service With service organizations struggling across industries and geographies with staffing and recruitment, creating a more diverse workforce is a critical step just to make sure there are enough technicians, trainers and managers on the team to keep up with demand.

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Three titles showcased in the 2023/24 People’s Book Prize

Practical Inspiration has three titles showcased in the non-fiction category of the 2023/24 People’s Book Prize: WorkJoy by Beth Stallwood, The Burnout Bible by Rachel Philpotts and Revolting Women by Lucy Ryan.

Non-Fiction

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