Carla Miller‘s book Closing the Influence Gap is included in Management Today’s ‘The books to read now you are back at work’
As we wave goodbye to summer and welcome a new school term, Management Today rounds up the best books leaders will need for a full year of learning. More often than not, the lessons learned by leaders get overlooked by the next generation.
‘We want leaders who are relatable and human, who understand when we make mistakes because they’ve also made their own fair share.’
Carla Miller, author of Closing the Influence Gap, is interviewed by Fotis Georgiadis in Authority Magazine as part of a series about “How To Give Honest Feedback without Being Hurtful”
Listen – feedback should be a two way conversation. In fact you may even want to start by asking how they felt it went. A coaching approach can be a great way to give feedback. Once you’ve made your point clearly, then ask them what their thoughts are, listen with an open mind and help them to problem solve.