Who’s got time for emotional intelligence when there’s work to be done? Well, you, actually, if you want to get the best out of your team. Because business is basically about people, so developing your soft skills will help you get better results, faster.
Anne Taylor sets out a practical, no-nonsense approach to building better relationships and more effective communication for anyone who’s not a natural ‘people person’, but understands that getting more emotionally intelligent as a leader is the smart thing to do. And you can make a difference in just 6 minutes!
Negotiation is everywhere. Even though we use it all the time – at work, at home, with family and friends – many of us are negotiating without realising it. Negotiation can be described as the process of getting what we want, from people who want something from us and is an art built around the science of a defined process, the Scotwork 8-Step Framework.
For a number of years, our negotiation experts have written about the issues of the day and have compiled a selection of negotiation stories for this book. Once Upon a Deal… brings colour to our framework to help you think differently about negotiation and help you be more in control and confident to enable you to get what you want and contribute to enhanced collaborative interactions.
Get ready…
SCOTWORK has been in the business of developing capability in commercial negotiation for nearly 50 years: these entertaining stories are drawn from the team’s extensive and rich experience across many sectors and situations
Become your own best publicist with these 10 top industry secrets from a PR professional. Packed with insider advice on how to get your business featured in the media, with zero fluff, it’s your essential toolkit for standing out from the crowd.
Lucy Werner founded her own PR & branding consultancy and training hub for startups, entrepreneurs and independent brands, and is on a mission to help YOUR business succeed. And it just takes 6 minutes!
Once Upon a Deal… brought us a collection of stories that revealed how the principles of negotiation play out in everyday life. Now this new volume, published to mark Scotwork’s 50th anniversary as the world’s leading negotiation skills training company, brings even more entertaining, up-to-the-minute stories drawn from the team’s extensive and rich experience across many sectors and situations. Negotiation is everywhere: discover how to do it well.
Conflict is a constant in all areas of commerce, politics and society. As one of the most important ways to resolve conflict, having an understanding of negotiation is vitally important and whilst we believe improving capability is best done in a classroom (physical or virtual) this book will help the reader understand some of the core principles of negotiation through the lens of Scotwork’s 8-Step Framework.
Whether you’re negotiating the price of your house extension or a major commercial or trade deal, the insights from these stories will help you get a better deal.
Get ready to rethink negotiation, and discover practical tips and tricks along the way to build your skill and confidence.
Celebrating SCOTWORK’s 50th year in developing capability in negotiation. A new up-to-date set of stories drawn from the team’s extensive and deep experience in negotiation across many sectors and negotiation contexts.
We live in the Age of Shock, an era in which the interval between global crises has collapsed to zero and human biology is overwhelmed by an exponential torrent of data. Leaders who don’t respond effectively face a stark reality: neither they nor their organizations will keep up for long.
Through his own remarkable story of survival, Chaim Oren teaches leaders to abandon the outdated myth of resilience—’bouncing back’—and instead learn how to rise forward. Instead of trying to withstand shocks, he shows how to convert the kinetic force of continuous disruption into upward momentum.
This is a clear-eyed, highly actionable blueprint that transforms wellbeing into the mission-critical, load-bearing infrastructure required to survive the biological and organizational friction of our time.
If you’re a typical mid-career worker in a typical enterprise – been around a while, employs more than a handful of people – the chances are you are being squeezed. Hard. You’re under pressure like never before, coming at you from all directions. It’s getting worse, and the prospects are worse still. You’ve been asked to do more with less for years, and there is nothing left to give. You can’t trust people, you feel insecure, and the job seems a bit pointless. You’ve given up trying to fix the crappy processes you have to work with, because it’s easier to disengage.
Meanwhile the outside world appears to have gone mad, the millennials are coming up fast behind at half your salary and you ought to be worrying about when a robot is going to take your job. Work-Life balance is an outdated concept, and you no longer know how to switch off. You find it hard to keep up technically, and worry about how relevant you are. You may well want out, but can’t work out how to do it, and so you’re stuck.
Your career mojo – the engine which keeps you motoring at work – needs servicing, or worse still, it’s broken down.
The great news is that there is a way through this. The engine can be repaired. You CAN find meaning and fulfilment in the work you do.
In this book, Michael Brown reveals the 10 techniques he has used to help thousands of mid-career workers boost their career mojo. Discover the simple changes you can make to transform your work life. Using real-life stories and examples, he explains in concise and pragmatic terms how to make every day a good day at the office.
Most books and presentations on networking stick to its behavioural aspects. This approach is necessary but not sufficient. Successful networking is about the successful initiation and nurturing of relationships with other business people, which requires emotional intelligence and an understanding of how to apply it in order to sustain networking relationships.
When networking is not going well (or at all), many businesspeople’s response is ‘OK, I’m doing what you told me. How come it isn’t working?’ The answer is that people don’t so much need behavioural tips (though these are always useful and are included in this book), they need to understand why they are getting in their own way, and how to move aside.
On the whole, people don’t successfully change their behaviour without understanding why they should. Network Better provides the necessary insight into what’s going on as well as many practical, tried-and-tested suggestions and encouragements to enable you to do just that.
This is the go-to-guide for anyone wanting to create healthy, humane and sustainable working and living spaces. Whether you’re a design professional or just someone who cares about their living space, discover how to create designs that promote mental and physical wellbeing whilst being good for the planet.
From wall coverings to floor coverings, furniture to fabric, and with a special note on nurseries, Rachel Fowler uses her background in healthcare alongside her design expertise to reveal how the way we furnish our living spaces impacts on our health and happiness.
Richly illustrated, with top tips for selecting products, questions to ask when buying materials, information on suppliers and a glossary of sustainable and vegan certifications, this is a unique resource for creating a kinder, more beautiful way of living.
Rachel Fowler used to be a paediatric intensive care nurse before swapping scrubs for a sketch-pad and committing herself to a full-time 3-year degree in interior design. Having graduated with Honours, she now runs her own design business focused on healthy, humane design, including her own line of sustainable wallpaper.
**Business Book Awards 2025 Finalist**
‘The ultimate companion for any small business owner’ – Holly Tucker, Founder of notonthehighstreet and Holly & Co
‘I dare you to read this book and NOT make more sales – you couldn’t have a better guide!’ – Lucy Sheridan, The Comparison Coach
‘Filled with straightforward advice that will help your business grow’ – Emma Jones, Founder of Enterprise Nation
Have you ever:
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Told yourself you’re not a natural salesperson…
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Procrastinated on promoting your business because it feels awkward, or…
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Launched something new, only to be met with deafening silence?
If you answered yes to any of these, then More Sales Please is for you! Most business owners have never been taught how to promote what they do with ease – until now. Say goodbye to guesswork and discover the step by step process to effortless sales in just 30 minutes a day.
Sara Nasser Dalrymple is a business mentor, strategist and educator and the go-to sales expert in the small business community. Her 20 years of sales and marketing experience and simple, actionable advice has helped hundreds of business owners transform the way they feel about selling and achieve long lasting success through confident, sleaze-free self promotion.
**Business Book Awards 2025 Finalist**
Have you ever dreamed of developing the next big app like Airbnb or TikTok, but you don’t know your webhooks from your APIs?
Do you have a software idea that could solve the world’s biggest problems but coding seems like a dark art? What was once a heavy barrier to most founders – creating a technical product – has now become simple and accessible thanks to the world of No-Code.
The No-Code Startup is a play-by-play guide to launching your business by building just about any kind of app with No-Code tools. You’ll learn the basics of storing data, building automations and even implementing AI tools like GPT. By the end you will be able to test your product with real customers before continuing your journey as a true tech startup founder.
