‘We want leaders who are relatable and human, who understand when we make mistakes because they’ve also made their own fair share.’

Carla Miller, author of Closing the Influence Gap, is interviewed by Fotis Georgiadis in Authority Magazine as part of a series about “How To Give Honest Feedback without Being Hurtful”

Carla Miller Of Impact Consulting: Giving Feedback; How To Be Honest Without Being Hurtful

Listen – feedback should be a two way conversation. In fact you may even want to start by asking how they felt it went. A coaching approach can be a great way to give feedback. Once you’ve made your point clearly, then ask them what their thoughts are, listen with an open mind and help them to problem solve.