
Mission: To Manage
Because managing people doesn’t need to be mission impossible
Marianne Page
Description
Master the 7 essential management skills to become the leader your team want to follow.
Why is it that so many managers see the challenge of managing people as Mission Impossible? Is it because people are impossible? Is it because they’re all inherently lazy, or stupid, or out to undermine you?
No. People are full of potential and passion – they want to be engaged in what they’re doing, and valued for doing it well. So how can you tap into this passion and potential to become the leader your team want to follow.
The answer lies in the 7 Essentials that every manager must master to engage their people and build them into a high performing team.
Mission: To Manage challenges the reader to examine their mindset around managing people and to master the skills and strategies essential to success in their new role.
While sharing the theory, Mission: To Manage is all about implementation and action, focused on sharing tips, strategies, worksheets and quick wins that can be put into practice immediately; giving the manager both the strategies and the confidence to become the leader their team want to follow.
Reviews
This book is a great read for a new manager or someone who wants to be a leader. The book contains practical advice on how to lead and be more effective that can be applied easily. I really enjoyed the section that discussed email organization and how often to meet with you employees. I thought this book was easy to read and I could understand each topic!
NetGalley
“This book provides our managers with the inspiration and tools to get comfortable giving constructive feedback whilst being respected and getting the best out of their teams.
We are now purchasing more copies to hand out to our clients to help them overcome this key challenge in business.
Highly recommend!”
amazon.co.uk
There are so many great takeaways from this book. If you’re looking to develop as a manager you should read this book.
Amazon.co.uk
Just purchased this download of Marianne Page’s new book and already, reading the first few pages, I can’t put it down! She is a legend when it comes to management and processes! Highly recommended.
amazon.co.uk
Mission to Manage is the best book I have read on motivating your team. It cuts through the BS to give you practical, persuasive and – like Marianne – always positive advice. I will refer back to it time and again. Thanks Marianne!
amazon.co.uk
The best book for you if your looking to learn how to manage people successfully. Helped me finally get my team to do what I ask even when I’m not there watching them! Finally a holiday with no phone calls!!!
Marianne is amazing, I’d marry her if she’d have me. 5*
amazon.co.uk
Whether you are growing your own business or you’ve been promoted into management from an operational role this book is for you.
Marianne Page has a gift for systematising (is that a word) best practice for managers and businesses.
Her latest book is a go to bible for me … building and expanding on her earlier leasing work on systematising customer experience.
Highly recommended!
amazon.co.uk
Superb – as ever from that author.
amazon.co.uk
As a teacher, moving into an SLT role I wanted to learn how to manage the people I would be in charge of. Although this book has a focus on businesses, it was easy to relate the ideas and information to the world of teaching and it has helped me through my first term. The book made me see things from a different perspective and I particularly liked the real life examples. Thank you Marianne. Such a well written book which is easy to read and more importantly implement.
Amazon.co.uk
Endorsements
You owe it to your team to read Mission: To Manage. The book provides a framework for managers who want to empower their teams, deliver better results and enjoy their role. It’s full of practical exercises that can be implemented straight away and are clearly drawn from extensive experience. Great for any manager who wants to improve their people management skills. – Steve Brennan, CEO, Bespoke Digital
Any manager who picks up Mission: To Manage will find themselves exclaiming ‘that’s so true!’ at regular intervals. From managing teams in different locations to dealing with team members who ask too many questions (a problem I was discussing with one of my managers just this morning), the challenges Marianne presents are very real and common to managers at all levels in all industries. In typical, uncomplicated Marianne style, her solutions to these problems are simple and practical, with resources and missions to keep you on track. Her positive energy flows through the book and will leave you ready to see the potential rather than the worst in people – it’s infectious and it’s uplifting. Through Mission: To Manage Marianne shows us that leading and inspiring a team doesn’t have to be mission impossible! – Kathryn Stedman, Chief Language Officer, Supertext
As business owners we all, at some point crave the Holy Grail – time freedom – to do the stuff that makes us happy. Not enough of us realise that the key to our happiness is having a happy team. A team led by an empowered and empathic managing leader. Mission: To Manage gives a blueprint for anyone wanting to become such a leader. An insightful read with practical tips and strategies for managers and business owners that can be implemented straightaway. – Heena Thaker, Business mentor @Intentional Wealth Creation
Mission: To Manage is an essential tool for any manager who wants to be good at managing people. This book has completely refreshed my mindset, and I feel that I have rediscovered my mojo for managing my team! Thank you, Marianne, for opening my eyes to essential communication and feedback skills, and so much more! – Kelly Feltham, Practice Manager, JLA
In Mission: To Manage Marianne gives us a blueprint for effective people management that will help every struggling manager to become the leader their team want to follow! – Paul Barnes, Managing Director, MAP
Marianne encapsulates every aspect of a manager who has completed her mission. This book is a pleasure to read, it encourages the reader to reflect honestly about how they’ve managed in the past or what type of manager they hope to be. Mission: To Manage inspires the reader to view people management as a positive and enjoyable task that will bring countless benefits to the manager. Having worked with Marianne on her management and business owner courses it is no surprise that I am enthused to buy each of my managers a copy. A must read for any aspiring manager, new manager, experienced manager or business owner. – Harri Colman, Managing Director, FABRIC
This book is a must for anyone who wants to build and keep a great team motivated! It is such an easy read, with step-by-step guides to the building blocks to becoming – and continuing to develop as – a great manager and leader. It’s based on sound evidence and Marianne’s own experiences and values shine through in every chapter. The ‘missions’ at the end of each chapter push you to implement what you’ve learned straight away – and help dispel fears and barriers to becoming the manager your team, your business and your customers deserve! – Hilary Lloyd, Business Change and Transformation Leader
Contents
About the author ……………………………………………………………….xi
Foreword by Paul Barnes ………………………………………………… xiii
What to expect from Mission: To Manage …………………………….1
Prologue ……………………………………………………………………..3
People management: Is it really mission impossible? ………3
Who are you and how did you get here? …………………………5
What is a manager? ………………………………………………………11
Chapter 1 Mastering your mindset ……………………………… 19
Power vs responsibility …………………………………………………19
What you believe in matters …………………………………………20
What are your values? …………………………………………………..21
Values lead to culture ……………………………………………………23
Shadow of the leader …………………………………………………….24
Harness the power of your big MAC …………………………….25
Chapter 2 Mastering your team-building skills …………….. 35
Building your team from scratch ………………………………….35
Taking over a team ……………………………………………………….49
Understanding your team dynamics …………………………….53
Chapter 3 Mastering your team’s performance……………… 57
Training your team is not optional ……………………………….57
The learning journey …………………………………………………….60
The tools you’ll need …………………………………………………….63
How to train your team members …………………………………72
Develop for growth ………………………………………………………76
Chapter 4 Mastering feedback ……………………………………. 85
Why managers fear giving feedback ……………………………..86
How to give non-confrontational feedback …………………..90
Common mistakes managers make when giving feedback ………….96
Giving formal feedback ………………………………………………..97
How to receive feedback ……………………………………………..102
Chapter 5 Mastering your communication ………………… 107
How to keep your team engaged …………………………………108
Common mistakes ……………………………………………………..111
How to communicate …………………………………………………116
Chapter 6 Mastering your team’s rhythm …………………… 129
Your planning cycle …………………………………………………….130
Your communication system ………………………………………134
Your routines and rituals …………………………………………….145
Chapter 7 Mastering your personal management system ……………. 153
Your personal management system …………………………….154
Teach your team how to work with you ………………………164
How to get control of your biggest time vampire ………..167
How to manage your relationship with your boss ……….171
Epilogue: Mission complete?…………………………………….. 177
Resources ………………………………………………………………………..179
Managers’ Development Programme (MDP) …………………….181
Recommended Reading…………………………………………185
Editions
FORMAT / ISBN / PUBLICATION DATE / RRP
Paperback / 9781788601825 / July 23, 2020 / £12.99
Ebook / 9781788601818 / July 23, 2020 / £7.99
Paperback and eBook Bundle / £14.99
Author
Marianne Page
“Marianne’s McDonald’s experience makes her one of the world’s most qualified experts on the practicalities of implementing systems and building high performing teams.”
Marianne Page is an award-winning leader and developer of high performing teams; inspiring successful small business owners to build the simple systems and high performing team that will free them from the day to day of their operation; giving them back the time to enjoy a fulfilling life, confident that their business is running as it should.
Marianne developed a number of high performing teams of her own during her 27-year career as a senior manager with McDonald’s, and developed over 14,000 managers and franchisees over an 8-year period as the company’s Training Manager.
For the past ten years, Marianne has worked closely with successful business owners who have over-complicated their life and their business, helping them to develop the systems and the structure that will make their operation consistent, and free them to work on their business rather than in it.
Marianne is the best selling author of Simple Logical Repeatable, The McFreedom Report, and Process to Profit – a book hailed as ‘better than The E Myth’.
Marianne’s mission is to give every business owner and manager the tools, and the mindset they need, to build a scaleable business with a highly engaged, high performing team to run it.