Oliver Banks, author of Driving Retail Transformation was a guest on the TIE Unearthed Podcast where he discusses what true transformation means and why a human-centric approach is crucial in retail.
From Systems to People: Oliver Banks on Human-Centered Leadership – TIE Leadership
Welcome to Episode 90 of the TIE Unearthed podcast! Today, I’m thrilled to feature Oliver Banks, an expert consultant who works with senior leaders to transform retail and consumer-facing businesses. Ollie’s career began with designing intricate systems in engineering, driven by a childhood curiosity for how things work.