The advice is sound; the client seems eager; and then… nothing happens! Too often, this is the experience that financial professionals encounter in their daily work. When good recommendations go unimplemented, clients’ well-being is compromised, opportunities are lost, and the professional relationship grows strained.
Advice that Sticks takes aim at the problem of financial non-adherence. Written by a neuropsychologist and financial change expert, this book examines the five main factors that determine whether a client will follow through with financial advice. Individual client psychology plays a role in non-adherence; so, too, do sociocultural and environmental factors, general advice characteristics, and specific challenges pertaining to the emotionally loaded domain of money. Perhaps most surprising, however, is the extent to which advice-givers themselves can foil implementation. A great deal of non-adherence is due to preventable mistakes made by financial professionals and their teams.
The author integrates her extensive clinical and consulting experience with research findings from the fields of positive psychology, behavioural economics, neuroscience, and medicine. What emerges is a thoughtful, funny, but above all practical guide for anyone who makes a living providing financial advice. It will become an indispensable handbook for people working with clients across the wealth spectrum.
Society now has a seat in the boardroom – what does that mean for leaders?
The age of transparency is giving society (including employees) a ring-side seat in the business world. There is low trust and high scrutiny of business leaders – yet little support on what it means to be accountable to society. Where are the boundaries of accountability today? And what changes do leaders need to make?
This isn’t a book about how to look good or delegate doing good. It’s about how great business leaders own and navigate that challenging shift. If you believe the role of business in society goes beyond shareholder value, if you want to lead a company that understands its role in strengthening society, then this is for you.
Kate Adams has spent 25 years helping businesses to design and deliver on their accountability to society, and helping non-profits deliver social impact through partnership with business. She has consulted with some of the world’s biggest corporations, and held senior leadership positions in non-profits such as Comic Relief. She is a Non-Executive Director at ParalympicsGB and co-host of the podcast ‘Seat for Society’.
Stop informing. Start activating. Most change efforts fail not because the idea was wrong, but because those ideas didn’t reach the people with the power, passion and position in a way that motivated them to act. Agents of Change is for anyone working to make a difference – policymaker, researcher, campaigner, purpose-driven leader – who wants a clear, practical system for turning purpose into progress.
We are living through the next great reset. AI is rewriting the rules, reshaping who holds influence, how ideas spread, and what action even looks like. It is redrawing economies, disrupting work, reshaping how movements form and consensus builds. Alongside the productivity gains and new possibilities sit real costs: to jobs, to trust, to the planet and to who gets a seat at the table. The tools of influence are changing as fast as the challenges they must address, and the need for Agents of Change to make sure we fall on the right side of history has never been greater.
Built around the seven-stage Impact Framework, this book blends behavioural science, systems thinking and real-world case studies into a step-by-step guide that is as human as it is strategic. Drawing on decades of experience across economic development, social enterprise and systems change, Colin Bell shows how to find the right stakeholders, shape messages that resonate, and design the conditions that move people from passive interest to committed action.
Every chapter combines clear tools and templates with stories drawn from environmental movements and social justice campaigns, from Wangari Maathai’s Green Belt Movement and the 2007 smoking ban to Surfers Against Sewage and place-based economic development programmes.
At a moment when the gap between evidence and action has never felt wider, and when the forces reshaping who has power and how change spreads have never moved faster, Agents of Change offers a human, evidence-informed roadmap for building the momentum that turns ambitious ideas into lasting impact and for making sure that momentum lands on the right side of history.
Feeling undervalued and frustrated despite your hard work in a male-dominated environment? You’re not alone.
Many talented women end up leaving the industry and the job they once loved (and studied hard for) because it demands too much struggle to prove their value and does not offer them enough growth and opportunities.
In The 5 Keys to Your Potential, Christina Brugger shares science-backed insights and proven approaches for building authentic confidence and achieving success as a woman in male-dominated spaces.
Understanding the science behind the 5 keys – confidence, resilience, power, authenticity and care – puts you in control. By uncovering why being undervalued and overlooked happens in the first place, you can free yourself from self-blame and make changes that last – without having to wait for your company to catch up!
As a chartered engineer and senior product leader with over a decade of experience in manufacturing, engineering and technology, Christina Brugger deeply understands the challenges women face in male-dominated industries. Her Keys to Impact Academy helps women maximise their impact and advance in their career.
You’ve Got 10 seconds to Win or Lose a Customer. This is the Ultimate Guide to Rapid Conversion in Digital Marketing.
The customer landscape has transformed, and marketers, advertisers, and business owners must adapt to a world where buying decisions are made in seconds, not months or days. The biggest obstacle? FRICTION. Those who can minimize friction and guide potential buyers swiftly through the buying process will triumph. (Hello, Amazon 1-click purchases.)
However, reducing friction requires the seamless integration of marketing, product, e-commerce, and service into a cohesive, friction-free customer experience—a feat that siloed companies struggle to achieve.
Enter The 10-Second Customer Journey. This is your ultimate playbook for capturing rapid conversions and growing your customer list. Todd Unger, Chief Experience Officer (CXO) of the American Medical Association, leverages his three decades of expertise in consumer marketing, advertising, digital products, and digital marketing to offer a step-by-step guide. He’ll teach you how to become your own Chief Friction-Reduction Officer, reignite customer growth, and enhance engagement.
Why You Should Read This Book:
- Conquer the New Digital Experience Landscape: Adapt old marketing concepts to the needs of today’s digital customers. UX is king.
- Identify and Target the Right Customers: Discover how to pinpoint your ideal audience and convert them into loyal customers quickly.
- Test and Optimize Your Approach: Master the art of testing various strategies to find the most effective way to reach and engage your customers.
Written in an engaging style and packed with original insights, this is a must-read for current and aspiring marketers, customer experience leaders, and digital executives aiming to build robust customer experience strategies for their brands and organizations.
When you think about the tools at our disposal to address the ecological, social and biodiversity challenges we face today, accounting might not immediately come to mind. And yet it is accounting standards, not science and not public policy, that set out how profit is calculated, which in turn drives investment decisions. What if we demanded that those standards reflect the true cost of business and its consequences?
Unless we look again at these fundamental principles, which have gone under the radar for so long, capital markets will continue to contribute to inequality, nature loss and climate change. What’s remarkable is that we already have in place everything we need for a more just and complete approach to accounting, and forward-thinking businesses are beginning to recognize that.
Jeremy Nicholls – accountant, sustainability professional, historian and activist – sets out a vision for new way of accounting, and it’s one that we can adopt immediately.
In Alchemy for the Mind: Create Your Confident Core, Rhian Sherrington, life coach and behaviour change specialist, draws upon neuroscience, positive psychology and theories of behaviour change to offer a concise and informative way to create and nurture a ‘confident core’ to enable you to succeed and flourish in your life.
Superwoman is alive and well and strutting around in her stilettos, sabotaging our right to an imperfect life. She is feeding our insecurities, she is damaging our self belief, she is sabotaging our businesses, our careers and our relationships and she is NOT a great life model to pass on to our daughters.
She is what happens when we buy into the modern myth of ‘having it all’ and she has to go!
She empowers us to stay small; shop for things we don’t need; obsess over eternal youth and multi task within an inch of emotional exhaustion on a daily basis.
Jane has spent the past 10 years empowering and inspiring thousands of women to step up and shine through her aspirational brand The Well Heeled Divas and has seen far too many Superwomen in meltdown!
There is a better place to live. One where your authentic soul is nurtured, your vulnerability is nourished and you are allowed to be you. Controlling everything does not give you power, it gives you a blinding headache! We need to learn to let go, say no, accept help, stop controlling everything, recognise the power of vulnerability and stop beating ourselves up for failing to hit perfect 24/7.
This book uncovers how Superwoman is showing up in our professional life, our businesses, our marriages, in our role as mothers, in our attraction strategy and in our identity. It is a call out to women everywhere to be kinder to ourselves and each other and to reclaim our feminine power.
Your stress is trying to tell you something. Are you ready to hear it?
In a world that glorifies doing, managing and coping, Turn Your Stress into Success offers a radical and refreshing shift: stress is not something to fix – it’s something to understand. When you learn to listen to it, stress becomes a powerful guide towards clarity, self-discovery and success.
Blending psychological insight, lived experience and practical tools, this book will help you challenge outdated beliefs, calm your nervous system and access your inner intelligence – without burning out. Through short, powerful Insight Catalysts, reflective questions and body-based awareness prompts, you’ll discover how to move from resistance to trust, from overthinking to clarity, and from frantic doing to intentional being.
Whether you’re a professional, leader, or simply someone who’s tired of pushing through, this book invites you to transform your relationship with stress – and with yourself.
Dorothy Martin is a coach, speaker and retreat leader with a background in psychology and a lifelong study of the human mind, heart and spirit. She specialises in stress, burnout and personal renewal—guiding individuals and teams to turn pressure into presence and create lives rooted in clarity, vitality and success.
Have you always wanted to consistently make powerful and effective sales presentations; able to influence buyers and decision makers positively and continually win business from clients? They say that presenting is the second thing people fear most (after spiders). Amazingly death is seventh on the list! So taking these facts logically – most people would prefer to die rather than stand up and make a presentation!
Everyone gets nervous before a presentation. The secret is what to do with those nerves to help you, support you and drive you to make the right impact on your audience. Whether you are presenting to colleagues at work, your immediate line manager, the board, an important client or customer, informal personal presentations or your wedding speech, you can apply any number of the techniques that are listed in this book.
This unique book will provide you with a wealth of hints, tips and techniques that I know work. Steve Torjussen has been training and coaching sales people on how to improve their presentations for some 16 years, and has seen dramatic improvements in a very short time when they apply these principles.
