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The Team Coaching Toolkit

55 Tools and Techniques for Building Brilliant Teams

Tony Llewellyn

55 proven tools and techniques to help team leaders and project managers improve team performance in a complex environment. The book also provides an introduction to the concept of team coaching as a distinct management activity.

Size: 216 × 216 × 12 mm / 8.5 × 8.5 × 0.468 in224 PagesISBN: 9781910056653
Publication: October 17, 2017

Paperback

  • £19.99

55 proven tools and techniques to help team leaders and project managers improve team performance in a complex environment. The book also provides an introduction to the concept of team coaching as a distinct management activity.

Tony Llewellyn is a specialist in the behavioural forces that can be used to build amazing teams. He is a qualified chartered surveyor, and also has a Masters degree in Coaching and Behavioural Change. Tony primarily works as an advisor to teams working on major projects where collaboration is recognised as being critical to success. Prior to starting out as a team specialist, Tony worked on both the client and the consultancy side of many major projects, including a senior management role in a substantial UK construction consultancy, and also as a director of a global engineering business. His previous book, Performance Coaching for Complex Projects, was published in 2015, and he regularly contributes articles to various publications in the professional press. Tony lectures frequently, both to students at two London Universities, as well as to individuals and groups undertaking professional development training.

How to use this book

SECTION ONE – The Theory
Chapter 1 – Introduction
Chapter 2 – Using tools to shape team dynamics
Chapter 3 – The emergence of the team coach

SECTION TWO – Team Coaching Techniques
Technique 1. Systemic thinking and the spheres of influence
Technique 2. Facilitating a thinking environment
Technique 3. Slow down to speed up
Technique 4. Curious enquiry
Technique 5. Influential questions
Technique 6. Listening for clues
Technique 7. Adopt an ‘Agile’ mindset
Technique 8. Using case stories
Technique 9. The importance of visual information
Technique 10. Developing your maturity in complexity

SECTION THREE – Team Coaching Tools
Chapter 4 – Tools for assessing the team’s environment
1. Is your project complex or simply complicated?
2. Assess the project environment
3. Articulating stakeholder paradoxes
4. The ‘cup of tea meeting’
5. Celebrating cultural diversity
6. Dangerous assumptions and leaps of faith
7. Roles not jobs
8. Force fi eld analysis
9. Surviving the storming stage

Chapter 5 – Tools for setting up an effective team
10. The Big ‘Why?’
11. Extrovert and introvert thinking
12. Learning from the past
13. Establishing your rules of engagement
14. Agreeing to take feedback
15. Building a future story
16. How to motivate or annoy me
17. The collaboration canvas
18. Create an awareness of behavioural gravity
19. Establish a ‘no blame’ culture
20. The Team Integration Manual

Chapter 6 – Tools for improving communication
21. Establish a collaboration and integration workstream
22. The language of collaboration
23. Building a team psychometric profile
24. Everyone speaks, everyone is heard
25. Systemic problem-solving model
26. Who plays the fool?
27. The ‘so what?’ monitor
28. Agree your meeting strategy
29. Identifying the elephant
30. Perceptual positions from the ‘extra chair’
31. Building stakeholder support

Chapter 7 – Tools for building resilience
32. Press reset
33. Taking the resilience temperature
34. Constructive challenge
35. Coping with difficult news
36. Fault free confl ict management and the ‘Evil Genius’
37. Hedges and potholes
38. The pre-mortem: An alternative approach to risk management

Chapter 8 – Tools for encouraging learning, innovation and improvement
39. The midpoint review
40. Knowledge stocktake
41. Capturing the knowledge
42. How are we performing? Team key performance indicators
43. Lifting the barriers to allow creative thinking
44. Running a successful ‘lessons learned’ session
45. Purposeful closure

SECTION FOUR – What next?
Chapter 9 – Reading list and other resources
References

How to use this book

 

SECTION ONE – The Theory

Chapter 1 – Introduction

Chapter 2 – Using tools to shape team dynamics

Chapter 3 – The emergence of the team coach

 

SECTION TWO – Team Coaching Techniques

Technique 1. Systemic thinking and the spheres of influence

Technique 2. Facilitating a thinking environment

Technique 3. Slow down to speed up

Technique 4. Curious enquiry

Technique 5. Influential questions

Technique 6. Listening for clues

Technique 7. Adopt an ‘Agile’ mindset

Technique 8. Using case stories

Technique 9. The importance of visual information

Technique 10. Developing your maturity in complexity

 

SECTION THREE – Team Coaching Tools

Chapter 4 – Tools for assessing the team’s environment

1. Is your project complex or simply complicated?

2. Assess the project environment

3. Articulating stakeholder paradoxes

4. The ‘cup of tea meeting’

5. Celebrating cultural diversity

6. Dangerous assumptions and leaps of faith

7. Roles not jobs

8. Force fi eld analysis

9. Surviving the storming stage

 

Chapter 5 – Tools for setting up an effective team

10. The Big ‘Why?’

11. Extrovert and introvert thinking

12. Learning from the past

13. Establishing your rules of engagement

14. Agreeing to take feedback

15. Building a future story

16. How to motivate or annoy me

17. The collaboration canvas

18. Create an awareness of behavioural gravity

19. Establish a ‘no blame’ culture

20. The Team Integration Manual

 

Chapter 6 – Tools for improving communication

21. Establish a collaboration and integration workstream

22. The language of collaboration

23. Building a team psychometric profile

24. Everyone speaks, everyone is heard

25. Systemic problem-solving model

26. Who plays the fool?

27. The ‘so what?’ monitor

28. Agree your meeting strategy

29. Identifying the elephant

30. Perceptual positions from the ‘extra chair’

31. Building stakeholder support

 

Chapter 7 – Tools for building resilience

32. Press reset

33. Taking the resilience temperature

34. Constructive challenge

35. Coping with difficult news

36. Fault free confl ict management and the ‘Evil Genius’

37. Hedges and potholes

38. The pre-mortem: An alternative approach to risk management

 

Chapter 8 – Tools for encouraging learning, innovation and improvement

39. The midpoint review

40. Knowledge stocktake

41. Capturing the knowledge

42. How are we performing? Team key performance indicators

43. Lifting the barriers to allow creative thinking

44. Running a successful ‘lessons learned’ session

45. Purposeful closure

 

SECTION FOUR – What next?

Chapter 9 – Reading list and other resources

References

Amazon reviews:

'Lots of great ideas for building better teams. Easy to read and simple to introduce to your organisation. Highly recommended.'

'There is no greater risk to a project team achieving what it sets out to achieve than failure to collaborate. Yet what is collaboration and how is it achieved? We see glimpses of it when teams produce “win-win” outcomes. Such instances often rely on the charismatic leadership of an individual. What are the behaviour patterns, and how are they replicated? Is there a systemic approach to collaboration? As a toolkit for collaborative behaviour this excellent book gives the answer as a resounding yes. Well researched and practical the book is easy to engage with. It is what it says a “toolkit”. It inspires learning, encourages practical implementation and is a natural follow on from Performance Coaching for Complex Projects.'
 

Format: Paperback

Size: 216 × 216 × 12 mm / 8.5 × 8.5 × 0.468 in

224 Pages

ISBN: 9781910056653

Publication: October 17, 2017


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